Can we predict self-reported customer satisfaction from interactions ?

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https://hal.archives-ouvertes.fr/hal-02134252
Contributor : Jeremy Auguste <>
Submitted on : Monday, May 20, 2019 - 2:38:00 PM
Last modification on : Wednesday, May 29, 2019 - 1:39:27 AM

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Jeremy Auguste, Delphine Charlet, Geraldine Damnati, Frédéric Béchet, Benoit Favre. Can we predict self-reported customer satisfaction from interactions ?. International Conference on Acoustics, Speech and Signal Processing, May 2019, Brighton, United Kingdom. ⟨hal-02134252⟩

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