Simulation in degraded mode of sterilization services
Résumé
Health care services are usually subject to numerous types of risks and hazards. Besides, the risks occurrences and
their management are slightly taken into account in the current simulation models dealing with health care system
within health institutions, even if some risks, and mainly those related to the services performance, can lead to a
new structure and organization of the production system. In this work, we focus on the hospital sterilization service.
We develop an integrated approach that consists in taking a classic simulation model and enrich it with some risks
to get into a simulation in degraded mode of the sterilization service within hospitals, in order to evaluate the
performance of the system in both situations. We will discover to which extent it would be possible to implement
this approach using Arena software.