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Confiance et Technologie : Deux Dimensions de l’Innovation Ouverte et Agile appliquée à l’Énergie

Abstract : Open Innovation is a field of research widely explored and many technologies are developed to support the involvement of users, or other external stakeholders of a company, in its distributed co-creation process, i.e. when actors work asynchronously and at geographical distance. One of the fundamental parameters to the success of distributed collaborative approaches is the trust that the actors have in each other, in the current process and in technology. However, practitioners make little use of trust as a parameter for piloting and supporting co-creation project deployment. The lack of understanding of the mechanisms involved seems to explain this situation. Using the analysis of two case studies of co-creation in the field of energy, this paper proposes to identify the levers, notably technological ones, favoring the confidence between stakeholders and by extension the agility of the process. In addition to practical lighting, this paper provides a first co-creation project management framework for practitioners, through the design of the "co-con" model.
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https://hal.archives-ouvertes.fr/hal-02047441
Contributor : Laurent Dupont Connect in order to contact the contributor
Submitted on : Wednesday, November 17, 2021 - 12:25:43 AM
Last modification on : Wednesday, November 17, 2021 - 3:25:48 PM
Long-term archiving on: : Friday, February 18, 2022 - 6:06:26 PM

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Laurent Dupont, Joëlle Mastelic, Nathalie Nyffeler, Sophie Latrille, Eric Seulliet. Confiance et Technologie : Deux Dimensions de l’Innovation Ouverte et Agile appliquée à l’Énergie. Technologie et innovation, ISTE OpenScience, 2019, L'innovation agile, 19 (4), ⟨10.21494/ISTE.OP.2019.0314⟩. ⟨hal-02047441⟩

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