Using Systems of Systems to Manage Enterprise Contacts

Abstract : This paper discusses how one could use a Systems of Systems Approach to manage contacts inside an enterprise. The major problem is the interoperability of existing systems in charge of handling information regarding addresses. We show how an MBA (Memory-Broker-Agent) approach could help to design a global system.
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https://hal.archives-ouvertes.fr/hal-01999959
Contributor : Marie-Hélène Abel <>
Submitted on : Wednesday, January 30, 2019 - 12:26:35 PM
Last modification on : Monday, February 11, 2019 - 11:18:42 AM

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Gregory Moro Puppi Wanderley, Marie-Hélène Abel, Emerson Cabrera Paraiso, Jean-Paul Barthès. Using Systems of Systems to Manage Enterprise Contacts. 2018 IEEE 4th International Forum on Research and Technology for Society and Industry (RTSI), Sep 2018, Palermo, France. pp.1-5, ⟨10.1109/RTSI.2018.8548382⟩. ⟨hal-01999959⟩

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