An Ecological Approach to Collaborative Knowledge Management in Small Professional Communities: Sustainable Information Practices for Sustainable Work
Résumé
A research project on knowledge management in small companies specialized in green architecture is focused on the construction of a shared body of knowledge in a specific community of practice. We have conducted an inquiry, interviewed and observed the information systems of 30 professionaals. We have tried to characterize their information practices according to their aim to "think locally and act globally". Organizational information processes are related to information literacy and create sustainable information management in communities of practice. Information and communication practices as well as a need for education, management methods and innovative knowledge strategies in the community exist. Three dimensions are taken into consideration: cognitive, technological, socio-political. The overall information ecosystem includes services, structures, people and resources. Some organizational principles are necessary for a sustainable knowledge construction process: reliance, transaction, cognitive accessibility to information.
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