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Process Modeling and Public Value: Performance Measurement for Emergency Assistance Services?

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https://hal.archives-ouvertes.fr/hal-01807525
Contributor : Flore Tissone <>
Submitted on : Monday, June 4, 2018 - 6:56:21 PM
Last modification on : Friday, March 6, 2020 - 1:54:02 PM

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Claude Rochet, Anaïs Saint Jonsson, Bruno Tiberghien, Philippe Agopian, Catherine Paris-Laporte, et al.. Process Modeling and Public Value: Performance Measurement for Emergency Assistance Services?. International Business Research, Canadian Center of Science and Education, 2013, 6 (2), ⟨10.5539/ibr.v6n2p137⟩. ⟨hal-01807525⟩

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