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Design Approaches in the Public Sector: Problematizations, Actors and Transformations in the French Administration

Abstract : Over the past decade, French public services have introduced innovative approaches of a new kind, formally breaking with the bureaucratic engineering of the administration. These initiatives seem to be heterogeneous and diverse, but they adopt approaches sharing a similar family resemblance, inspired in a large extent by the principles of design — or " user-oriented design " — in the making of public policy. In schools, hospitals, social services or public authorities, local experimentations and research-action programs have been developed: residencies with multidisciplinary teams of professionals and stakeholders in total immersion with a public facility, prototyping tests for new innovation methods on a specific topic, ground-level actions, do-it-yourself projects, etc.
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https://hal.archives-ouvertes.fr/hal-01787038
Contributor : Jean-Marc Weller <>
Submitted on : Monday, May 7, 2018 - 11:04:17 AM
Last modification on : Thursday, April 9, 2020 - 5:08:14 PM
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  • HAL Id : hal-01787038, version 1

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Jean-Marc Weller, Frédérique Pallez, Emmanuel Coblence. Design Approaches in the Public Sector: Problematizations, Actors and Transformations in the French Administration. 3rd International Conference on Public Policy Design Approaches in the Public Sector, Jun 2017, Singapore, Singapore. ⟨hal-01787038⟩

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