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Les formes d'innovation publique par le design : un essai de cartographie

Abstract : Over the past decade, public services have introduced innovative approaches of a new kind, formally breaking with the managerial reforms hitherto deployed. The concrete forms that these initiatives can take seem varied, but they invest techniques sharing a similar family resemblance, with a same banner of "service design". But in what extent do they share such an assertion ? Based on which issues ? As part of an ANR research project entirely focused to these new forms of public innovation (FPI), the authors of this article suggest to outline the main feature of this unprecedented landscape. From a 200 cases database, the challenge here is to provide readers with a description of the phenomenon of the emergence of these innovations "by design” carried out over the last ten years in very different public institutions. Four types of FPI are identified.
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Contributor : Jean-Marc Weller <>
Submitted on : Monday, June 19, 2017 - 10:40:57 AM
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Jean-Marc Weller, Frédérique Pallez. Les formes d'innovation publique par le design : un essai de cartographie. Sciences du Design, Presses Universitaires de France, 2017, Design et Innovation publique. ⟨hal-01541439⟩



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