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Aide à l'utilisateur : savoir quand intervenir

Abstract : This paper is about spontaneous user assistance. In this case, the help system not only has to provide accurate help, but it must also provide it on time, and without any precise request made by the user. We propose here to use traced experience based reasoning to provide the user accurate help, and to establish a dialog a posteriori between the user and the system in order to teach the system when it must intervene.
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Submitted on : Saturday, September 23, 2017 - 12:31:55 PM
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  • HAL Id : hal-01592319, version 1


Mick Philippon, Alain Mille, Guy Caplat. Aide à l'utilisateur : savoir quand intervenir. IHM'05 : 17ème conférence francophone sur l'interaction homme-machien, Sep 2005, Toulouse, France, France. ⟨hal-01592319⟩



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