https://hal.archives-ouvertes.fr/hal-01567695 Contributor : Yacine AmiratConnect in order to contact the contributor Submitted on : Monday, July 24, 2017 - 12:38:28 PM Last modification on : Tuesday, October 19, 2021 - 4:10:09 PM
A Mellouk, A. Cuadra Sanchez. Quality of Experience Engineering for Customer Added Value Services: From Evaluation to Monitoring. Wiley Ed./ISTE Publishing Knowledge, 12 Chapters (288 pages), ISBN: 9781848216723, 2014. ⟨hal-01567695⟩