How to promote informal learning in the workplace? The need for incremental design methods

Carine Touré; Christine Michel; Jean-Charles Marty

How to promote informal learning in the workplace? The need for incremental design methods

Carine Touré ^{1, 2} Christine Michel ¹ Jean-Charles Marty ¹

1 SICAL - Situated Interaction, Collaboration, Adaptation and Learning

LIRIS - Laboratoire d'InfoRmatique en Image et Systèmes d'information

2 SCP - Société du Canal de Provence et d'Aménagement de la Région Provençale

Abstract : Informal Learning in the Workplace (ILW) is ensured by the everyday work activities in which workers are engaged. It accounts for over 75 per cent of learning in the workplace. Enterprise Social Media (ESM) are increasingly used as informal learning environments. According to the results of an implementation we have conducted in real context, we show that ESM are appropriate to promote ILW. Nevertheless, social aspects must be reconsidered to address users’ needs regarding content and access, quality information indicators, moderation and control.

Keywords : Informal Learning Knowledge-Sharing Tools Enterprise Social Media User-Centered Design Adult Learner adult learner user-centered design enterprise social media knowledge-sharing tools informal learning Lifelong Learning

Document type :

Conference papers

Domain :

Computer Science [cs] / Computers and Society [cs.CY]

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https://hal.archives-ouvertes.fr/hal-01478273
Contributor : Christine Michel <>
Submitted on : Wednesday, September 27, 2017 - 8:52:28 AM
Last modification on : Tuesday, February 26, 2019 - 3:27:37 PM
Long-term archiving on : Thursday, December 28, 2017 - 12:15:45 PM

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