Developing and validating an instrument for measuring user-perceived web quality, Information & Management, vol.39, issue.6, pp.467-476, 2002. ,
DOI : 10.1016/S0378-7206(01)00113-6
Modeling the electronic transactions acceptance using an extended technology acceptance model, Applied Computing and Informatics, vol.9, issue.1, pp.47-77, 2011. ,
DOI : 10.1016/j.aci.2009.04.001
First impressions, Proceedings of the 3rd ACM conference on Electronic Commerce , EC '01, pp.137-143, 2001. ,
DOI : 10.1145/501158.501173
The legacy of the technology acceptance model and a proposal for a paradigm shift, Journal of the Association for Information Systems, vol.8, issue.4, pp.244-254, 2007. ,
Personal Health Records: Empowering Consumers, Journal of Healthcare Information Management ?, vol.21, issue.1, pp.76-86, 2007. ,
Privacy in e-commerce, Communications of the ACM, vol.48, issue.4, pp.101-106, 2005. ,
DOI : 10.1145/1053291.1053295
A Framework for Determining Success Factors of an E-Commerce Initiative, Journal of Internet Commerce, vol.1, issue.2, pp.63-75, 2002. ,
Acceptance of e-commerce services: the case of electronic brokerages, IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans, vol.30, issue.4, pp.411-420, 2000. ,
DOI : 10.1109/3468.852435
The Right to Privacy, Harvard Law Review, vol.4, issue.5, pp.193-220, 1890. ,
Technology Adaptation in E-commerce:, European Management Journal, vol.22, issue.1, pp.74-86, 2004. ,
DOI : 10.1016/j.emj.2003.11.014
Enticing online consumers: an extended technology acceptance perspective, Information & Management, vol.39, issue.8, pp.705-719, 2002. ,
DOI : 10.1016/S0378-7206(01)00127-6
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology, International Journal of Electronic Commerce / Winter, vol.6, issue.2, pp.35-59, 2001. ,
Measuring Service Quality in E-Retailing, Journal of Service Research, vol.30, issue.4, p.260, 2006. ,
DOI : 10.1177/1094670505278867
U.S. Search Engine Rankings. Retrieved from comScore, 2012. ,
On-line trust: concepts, evolving themes, a model, International Journal of Human-Computer Studies, vol.58, issue.6, pp.737-758, 2003. ,
DOI : 10.1016/S1071-5819(03)00041-7
Explaining B2C e-commerce acceptance: An integrative model based on the framework by Gatignon and Robertson, Interacting with Computers, vol.20, issue.2, pp.212-224, 2008. ,
DOI : 10.1016/j.intcom.2007.11.005
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, MIS Quarterly, vol.13, issue.3, pp.319-340, 1989. ,
DOI : 10.2307/249008
The DeLone and McLean model of information systems success: a ten-year update, Journal of Management Information Systems, vol.19, pp.9-30, 2003. ,
October ) Preliminary Analysis of Google+'s Privacy, 18th ACM Conference on Computer and Communications Security, pp.17-21, 2011. ,
A Conceptual Model of Perceived Customer Value in E-Commerce: A Prelimniary Investigation, Psychology & Marketing, vol.20, issue.4, pp.323-347, 2003. ,
A Meta-analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT) Governance and Sustainability in Information Systems, Managing the Transfer and Diffusion of IT, pp.155-170, 2011. ,
Diffusion of e-commerce: an analysis of the adoption of four e-commerce activities, Telematics and Informatics, vol.19, issue.3, pp.251-267, 2002. ,
DOI : 10.1016/S0736-5853(01)00005-3
Affective Design of E-commerce User Interfaces: How to Maximise Perceived Trustworthiness, International Conference on Affective Human Factors Design, 2001. ,
The current state of Australian Online Supermarket Usability, ACIS 2003 Proceedings. Paper 102, 2003. ,
Age differences in the performance of information retrieval tasks, Behaviour & Information Technology, vol.20, issue.1, pp.9-22, 2001. ,
DOI : 10.1080/01449290110049745
Trust and TAM in Online Shopping: An Integrated Model, MIS Quarterly, vol.27, issue.1, pp.51-90, 2003. ,
Integrating website usability with the electronic commerce acceptance model, Behaviour & Information Technology, vol.5, issue.2, pp.181-199, 2011. ,
DOI : 10.1016/j.im.2005.04.002
The Commercialized Web: Challenges for Libraries and Democracy. library trends, pp.539-554, 2005. ,
A Review of Technology Acceptance Model in the E-commerce Environment. International Conference on Management of e-Commerce and e-Government, pp.28-31, 2009. ,
Customer behavior in electronic commerce: The moderating effect of e-purchasing experience, Journal of Business Research, vol.63, issue.9-10, pp.964-971, 2010. ,
DOI : 10.1016/j.jbusres.2009.01.019
Plug in to customers ? Usability testing, tools help prevent site flaws, reveal secrets to Web success. eWeek, v, 2002. ,
Electronic Commerce: A Manager's Guide, 1997. ,
Factors influencing Internet shopping value and customer repurchase intention, Electronic Commerce Research and Applications, pp.374-387, 2012. ,
DOI : 10.1016/j.elerap.2012.04.002
Which is more important in Internet shopping, perceived price or trust? Electronic Commerce Research and Applications 11, pp.241-252, 2012. ,
Extending the Technology Acceptance Model and the Task-Technology Tit model to consumer e-commerce, Information Technology, Learning, and Performance Journal; Spring, vol.22, issue.1, pp.35-48, 2004. ,
The development of initial trust in an online company by new customers, Information & Management, vol.41, issue.3, pp.377-397, 2004. ,
DOI : 10.1016/j.im.2003.08.004
On the Explanation of Factors Affecting E-Commerce Adoption, ICIS 2001 Proceedings. Paper 14, 2001. ,
Customer perceptions of e???service quality in online shopping, International Journal of Retail & Distribution Management, vol.33, issue.2, pp.161-176, 2005. ,
DOI : 10.1108/09590550510581485
Consumer's decision to shop online: The moderating role of positive informational social influence, Information & Management, vol.48, issue.6, pp.185-191, 2011. ,
DOI : 10.1016/j.im.2010.08.005
Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit, Electronic Commerce Research and Applications, vol.8, issue.3, pp.130-141, 2009. ,
DOI : 10.1016/j.elerap.2008.11.006
Exploring the factors associated with Web site success in the context of electronic commerce, Information & Management, vol.38, issue.1, pp.23-33, 2000. ,
DOI : 10.1016/S0378-7206(00)00049-5
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology, International Journal of Electronic Commerce, vol.6, issue.2, pp.35-59, 2001. ,
Qualitative data analysis: An expanded sourcebook Sage, 1994. ,
Communications theories: perspectives, processes, and contexts, 2005. ,
Potential of electronic personal health records, BMJ, vol.335, issue.7615, pp.330-333, 2007. ,
DOI : 10.1136/bmj.39279.482963.AD
Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model, International Journal of Electronic Commerce, vol.7, issue.3, pp.69-103, 2003. ,
Over Google's personaliseringsmechanismen, de gevaren ervan en de rol van Google+, 2011. ,
MoneyTree report. PricewaterhouseCoopers (PwC) and the National Venture Capital Association (NVCA), 2011. ,
Zero Defections: Quality Comes to Services, Harvard Business Review, pp.105-111, 1990. ,
Diffusion of Innovations, 1983. ,
Process and product success in information systems development, The Journal of Strategic Information Systems, vol.1, issue.5, pp.266-277, 1992. ,
DOI : 10.1016/0963-8687(92)90016-P
E???service quality: a model of virtual service quality dimensions, Managing Service Quality: An International Journal, vol.13, issue.3, pp.233-246, 2012. ,
DOI : 10.1108/09604520310476490
An empirical study on predicting user acceptance of e-shopping on the Web, Information & Management, vol.41, issue.3, pp.351-368, 2004. ,
DOI : 10.1016/S0378-7206(03)00079-X
E-privacy in 2nd generation E-commerce, Proceedings of the 3rd ACM conference on Electronic Commerce , EC '01, 2001. ,
DOI : 10.1145/501158.501163
Electronic prescription system: do the professionals use it?, International Journal of Healthcare Technology and Management, vol.6, issue.1, 2004. ,
DOI : 10.1504/IJHTM.2004.004824
De waarde van informatie in de gezondheidswereld, 2012. ,
Evaluation Framework for Personal Health Records: Microsoft HealthVault vs, Google Health. 43rd Hawaii International Conference on System Sciences, pp.1-10, 2010. ,
DOI : 10.1109/hicss.2010.192
A Trust Model for Consumer Internet Shopping, International Journal of Electronic Commerce, vol.6, pp.75-91, 2011. ,
Privacy and security as mojor barriers for e-commerce: a survey study, Information Management & Computer Security, pp.165-174, 2001. ,
DOI : 10.1108/eum0000000005808
The Updated DeLone and McLean Model of Information Systems Success, Information Systems Theory Integrated Series in Information Systems, pp.2012-2013, 2012. ,
A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies, Management Science, vol.46, issue.2, pp.186-204, 2000. ,
DOI : 10.1287/mnsc.46.2.186.11926
User Acceptance of Information Technology: Toward a Unified View, MIS Quarterly, vol.27, issue.3, pp.425-478, 2003. ,
Assessing e-commerce systems success: a respecification and validation of the DeLone and McLean model of IS success, Information Systems Journal, vol.52, issue.2, pp.529-557, 2008. ,
DOI : 10.1111/j.1365-2575.2007.00268.x
Case study research: Design and methods, 1994. ,
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge, Journal of the Academy of Marketing Science, vol.30, issue.4, pp.362-375, 2002. ,
DOI : 10.1177/009207002236911
The Behavioral Consequences of Service Quality, Journal of Marketing, vol.60, issue.2, pp.31-46, 1996. ,
DOI : 10.2307/1251929
Examining the Effect of E-commerce Website Quality on User Satisfaction, 2009 Second International Symposium on Electronic Commerce and Security, pp.418-421, 2009. ,
DOI : 10.1109/ISECS.2009.24
Electronic commerce: structures and issues, International Journal of Electronic Commerce, vol.1, issue.1 3, 1996. ,