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Empowering end-users to manage business rules: the case of a graphical environment built for a telco

Catarina Ferreira da Silva 1 Levi Baptista Paulo Rupino de Cunha Paulo Melo
1 SOC - Service Oriented Computing
LIRIS - Laboratoire d'InfoRmatique en Image et Systèmes d'information
Abstract : We present GREAT (GRaphical tool for rules Editing and AudiTing), an approach and a tool for graphical business rules management that we designed and developed. This collaborative Web-based application with rich user interface enables easy creation and editing of business rules. Relevant features are (1) the ability to define templates of business rules with various levels of granularity and of rule elements, which can be further reused; (2) the ability to create configurable user profiles from a broad range of permissions, which combined with business rules templates, suits the tool to users with different goals and levels experience; (3) the automatic versioning of business rules. We validated our approach with real- world business rules provided by a telecommunications company. The easy to use graphical environment empowers the business experts to create the rules themselves, rather than having to resort to Information Technology professionals.
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Submitted on : Wednesday, August 10, 2016 - 4:22:49 PM
Last modification on : Wednesday, November 20, 2019 - 3:01:03 AM

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Catarina Ferreira da Silva, Levi Baptista, Paulo Rupino de Cunha, Paulo Melo. Empowering end-users to manage business rules: the case of a graphical environment built for a telco. 19th ISPE International Conference on Concurrent Engineering (Concurrent Engineering Approaches for Sustainable Product Development in a Multi-Disciplinary Environment), Sep 2012, Trier, Germany. pp.1193-1204, ⟨10.1007/978-1-4471-4426-7_100⟩. ⟨hal-01353107⟩



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