Le récit. 6. éd. Que sais-je? 2149, 1999. ,
Consumer Culture Theory (CCT): Twenty Years of Research, Journal of Consumer Research, vol.31, issue.4, pp.868-82, 2005. ,
DOI : 10.1086/426626
The life story interview Qualitative research methods, v. 44, 1998. ,
Possessions and the Extended Self, Journal of Consumer Research, vol.15, issue.2, pp.139-68, 1988. ,
DOI : 10.1086/209154
Extended self and the digital world, Current Opinion in Psychology, vol.10, issue.3, pp.477-500, 2013. ,
DOI : 10.1016/j.copsyc.2015.11.003
Sociology: Modeling Social Interaction With Autonomous Agents, Social Science Computer Review, vol.17, issue.3, pp.313-322, 1999. ,
DOI : 10.1177/089443939901700306
Working Consumers: The next Step in Marketing Theory? Marketing Theory, pp.315-354, 2009. ,
Au-delà du marché: quand le lien importe plus que le bien, 1995. ,
Strategies of qualitative inquiry, Thousand Oaks : Sage, 1998. ,
Is It an agent, or just a program?: A taxonomy for autonomous agents. Intelligent Agents III Agent Theories, Architectures, and Languages, pp.21-35, 1997. ,
L'avatar en marketing: synthese, cadre integrateur et perspectives, Recherche et Applications en Marketing, vol.28, issue.1, pp.92-123, 2013. ,
DOI : 10.1177/0767370112472787
The Lives of Bots, SSRN Electronic Journal, 2011. ,
The work of sustaining order in wikipedia, Proceedings of the 2010 ACM conference on Computer supported cooperative work, CSCW '10, 2010. ,
DOI : 10.1145/1718918.1718941
The discovery grounded theory: strategies for qualitative inquiry, 1967. ,
L'esprit du don, 1992. ,
When a Talking-Face Computer Agent is Half-Human and Half-Humanoid: Human Identity and Consistency Preference, Human Communication Research, vol.9, issue.9, pp.163-193, 2007. ,
DOI : 10.1111/j.1468-2958.1977.tb00523.x
Buddy Bots: How Turing's Fast Friends Are Undermining Consumer Privacy, Presence: Teleoperators and Virtual Environments, vol.42, issue.105, pp.647-55, 2005. ,
DOI : 10.1093/mind/LIX.236.433
Return on Interactivity: The Impact of Online Agents on Newcomer Adjustment, Journal of Marketing, vol.75, issue.2, pp.93-108, 2011. ,
DOI : 10.1509/jmkg.75.2.93
Narrative analysis, 1967. ,
DOI : 10.1017/CBO9781139519632.003
Trust in Computers, p.1, 2010. ,
DOI : 10.4018/978-1-61520-901-9.ch001
Agent virtuel et confiance des internautes vis-à-vis d'un site Web. Décisions marketing, pp.61-108, 2011. ,
URL : https://hal.archives-ouvertes.fr/hal-00662951
Comment g??n??rer de la confiance envers un agent virtuel ?? l'aide de ses caract??ristiques??? Une ??tude exploratoire, Management & Avenir, vol.58, issue.8, p.169, 2012. ,
DOI : 10.3917/mav.058.0169
Bots: The Origin of New Species, 1998. ,
Les marques, mythologies du quotidien: comprendre le succès des grandes marques, 2003. ,
Analyse des données qualitatives: recueil de nouvelles méthodes, 1991. ,
Intimate Exchanges: Using Computers to Elicit Self???Disclosure From Consumers, Journal of Consumer Research, vol.26, issue.4, pp.323-339, 2000. ,
DOI : 10.1086/209566
Computers Are Social Actors, CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp.72-78, 1994. ,
Are People Polite to Computers? Responses to Computer-Based Interviewing Systems1, Journal of Applied Social Psychology, vol.52, issue.5, pp.1093-1109, 1999. ,
DOI : 10.2307/255867
Machines and Mindlessness: Social Responses to Computers, Journal of Social Issues, vol.56, issue.1, pp.81-103, 2000. ,
DOI : 10.1111/0022-4537.00153
L'interface homme-machine en commerce électronique: vers une création de lien social comme outil de positionnement stratégique, p.71, 2005. ,
Une Histoire de La CCT Française: Parcours et Concepts Clés, Recherche et Applications En Marketing, vol.25, issue.2, pp.69-91, 2010. ,
Wikipedians are born, not made, Proceedinfs of the ACM 2009 international conference on Supporting group work, GROUP '09, p.51, 2009. ,
DOI : 10.1145/1531674.1531682
Imagining the Wikipedia community: What do Wikipedia authors mean when they write about their ???community????, New Media & Society, vol.25, issue.3, pp.704-725, 2011. ,
DOI : 10.1177/1461444810378364
Les histoires de vie, 2013. ,
Creating, destroying, and restoring value in wikipedia, Proceedings of the 2007 international ACM conference on Conference on supporting group work , GROUP '07, 2007. ,
DOI : 10.1145/1316624.1316663
The Media Equation: How People Treat Computers, Television, and New Media like Real People and Places. Center for the Study of Language and Information Publication Lecture Notes, 1996. ,
La méthode biographique, Conduire un projet de recherche. Une perspective qualitative. Editions EMS. Colombelles, pp.134-71, 2003. ,
Voluntary Engagement in an Open Web-Based Encyclopedia: Wikipedians and Why They Do It, Media Psychology, vol.29, issue.2, pp.96-120, 2009. ,
DOI : 10.1080/15213260802669466
Méthodes de recherche en management, 2007. ,
User Acceptance of Information Technology: Toward a Unified View, MIS Quarterly, vol.27, pp.425-478, 2003. ,
Talk Before You Type: Coordination in Wikipedia, 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), pp.78-78, 2007. ,
DOI : 10.1109/HICSS.2007.511
Les agents virtuels intelligents. Quels atouts pour la relation client? Décisions marketing, p.45, 2012. ,
Can a Retail Web Site Be Social?, Journal of Marketing, vol.71, issue.3, pp.143-57, 2007. ,
DOI : 10.1509/jmkg.71.3.143
The social aspects of agent design, First Monday, vol.14, issue.7, 2009. ,
DOI : 10.5210/fm.v14i7.2338