Le processus d’acceptation d’un bot : Analyse du récit de vie de Salebot

Abstract : The consumer endorsing the role of producer can find solutions outside the framework of the organization. Thus, volunteer contributors to the content of the online encyclopedia Wikipedia setup a community that integrates non-human actors, bots. These autonomous programs have a social trajectory. Which can be likened to life for humans that have social interactions with this sort of artifact, as suggested by the CASA paradigm, "Computers are social actors" (Nass et al., 1994; Reeves and Nass, 1996). Through the life narrative of one such bot, struggling against malicious contributions, we explore the process of acceptance that makes it an actor acknowledged by the community.
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Erwan Joud, Nicolas Jullien, Marine Le Gall-Ely. Le processus d’acceptation d’un bot : Analyse du récit de vie de Salebot. 32e Congrès International de l'AFM, May 2016, Lyon, France. ⟨hal-01341906⟩

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