Reputation and Quality Indicators to improve Community Governance

Samer Hassan (1) , Primavera de Filippi (2)

1 UCM - Universidad Complutense de Madrid = Complutense University of Madrid [Madrid]
2 CERSA - Centre d'études et de recherches de science administrative

Social innovation presents new opportunities for participation and inclusion.Yet, many social innovation projects or initiatives are characterised by a power law distribution, where a large majority of contributions are provided by a very small portion of people. Besides, most of these initiatives lack a systematic structure and incentivization mechanism, but merely rely on irregular volunteer-driven participation. This not only impinges upon their long-term sustainability, but also significantly reduce their ability to scale over time. Prior attempts at resolving these issues have been focusing for the most part on hierarchical structures or transaction-based models that mainly replicate traditional market logics. We propose here a new model of distributed governance for social innovation communities, based on a gratitude-based reward and reputation system that could promote inclusion and participation within these communities, without incurring the costs associated with centralized decision-making and without engaging into the distortive effects of today's market-based transactions.

Mots clés: reputation; reward systems; social innovation; community governance; participation; inclusion

Domaines: Droit; Méthodes et statistiques; Sciences de l'information et de la communication

Samer Hassan, Primavera de Filippi. Reputation and Quality Indicators to improve Community Governance. Proceedings of Transvaluation Symposium, Chalmers University of Technology, May 2015, Gothenburg, Sweden. ⟨hal-01265197⟩