Methodological approach for the study of the interaction between waiters and customers through verbal and non verbal resources.

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Conference papers
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https://hal.archives-ouvertes.fr/hal-01243623
Contributor : Clémentine Hugol-Gential <>
Submitted on : Tuesday, December 15, 2015 - 11:22:15 AM
Last modification on : Friday, June 8, 2018 - 2:50:24 PM

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Clémentine Hugol-Gential. Methodological approach for the study of the interaction between waiters and customers through verbal and non verbal resources. . From Services to Experiences in Tourism and the Hospitality Industry. 27th EuroCHRIE Annual Conference, , Oct 2009, Helsinki, Finland. pp.631-637. ⟨hal-01243623⟩

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