Supplier evaluation process within a self-organized logistical network
Résumé
Over the past years the relationships between industrial companies have dramatically evolved, the objective being the improvement of the internal management of each of the partner companies and of their global performance in meeting the requirements of the customers. The control of the relationship between partner companies concerns all the actions they develop together to achieve their common objectives and to react at the right time to any failure of one of the partners. A negotiation between the partners is thus required, and this approach involves the management and organization of each partner’s production. The client companies will have to optimize at the same time both their production and their relationships with their suppliers. The suppliers will have to position themselves in reply to the calls for proposals emitted by client companies and demonstrate their capacity to support these companies while using their own assets. This paper aims at improving the control of the customer - supplier relationship by proposing an organization of all the partners called "self organized logistic network". In this network, each supplier can evaluate his performance using a multicriteria decision aid method. The objective of the suppliers evaluation process is threefold to select the reliable supplier who delivers low-cost products or services that meet the customers’ requirements, to ensure that the suppliers with whom the company operates are reliable and satisfy the needs of the client company in terms of quality, quantity, delivery times, etc, and also to dynamically monitor the relationship between the supplier and the customer.
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