Participation in Living Lab: Designing Systems with Users

Abstract : Drawing on a case study of a living lab, this paper considers the process of participation during the design stages of a health care project for the elderly in Sweden. While participation has an established history, more recently it has been described as an "old, tired concept" that is in need of revitalization in order to cater for changing IS practices. In this paper, we reflect on how participation materializes in a context that is quite dissimilar from more traditional development settings and report on the kinds of practices that may be used to assist design with users.
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Birgitta Bergvall-Kåreborn, Debra Howcroft, Anna Ståhlbröst, Anita Melander Wikman. Participation in Living Lab: Designing Systems with Users. IFIP WG 8.2/8.6 InternationalWorking Conference on Human Benefit through the Diffusion of Information Systems Design Science Research, Mar 2010, Perth, Australia. pp.317-326, ⟨10.1007/978-3-642-12113-5_19⟩. ⟨hal-01060408⟩

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