Value creation through collaborative supply chain: holistic performance enhancement road map
Résumé
This paper proposes an integrated framework to analyse Business-to-Business relationships using data mining techniques such as K-Means based on particle swarm intelligence (PSO) and Association Rule (AR). It constructs relationship rules of holistic performance enhancement road map. The data set of relationships between enterprise and its direct customers was used for demonstration. The results of the case study in France show, how domain managers powerfully use the graphical analysis results to provide the holistic performance improvement and weakness resolution relationship rules. In the long run, Supply Chain managers are able to use this framework to design and adjust their units to meet the customer needs. This paper introduces and explains a new idea of measuring performance along the supply chain from a collaborative perspective. The extended model is adapted from our previous model and from a Balanced Score Card (BSC) model. It provides a tool to measure tangible and intangible values between partners.