A conversational agent for information retrieval based on a study of human dialogues

Alain Loisel (1) , Guillaume Dubuisson Duplessis (1) , Nathalie Chaignaud (1) , Jean-Philippe Kotowicz (1) , Alexandre Pauchet (1)

1 LITIS - Laboratoire d'Informatique, de Traitement de l'Information et des Systèmes

This study strives to improve medical information search in the CISMEF system by including a conversational agent to interact with the user in natural language. Experimentation has been set up to obtain human dialogues between a user dealing with medical information search and a CISMEF expert refining the request. We extend the GODIS dialogue system with dialogue strategies in order to support system digressions. A model of an artificial agent has been implemented.

Mots clés: Conversational Agent; Dialogue System; Mixed-Initiative Interaction

Domaines: Interface homme-machine [cs.HC]

Alain Loisel, Guillaume Dubuisson Duplessis, Nathalie Chaignaud, Jean-Philippe Kotowicz, Alexandre Pauchet. A conversational agent for information retrieval based on a study of human dialogues. International Conference on Agent and Artificial Intelligence, Feb 2012, Vilamoura, Portugal. pp.312-317. ⟨hal-00959088⟩