Valoriser le patrimoine documentaire des entreprises par le prisme des métiers

Abstract : The documentary heritage of firms has often been accumulated without that they could adapt to the pace of ICT developments. Collective memory that never stops being produced sees its mass growing, becomes scattered and heterogeneous, and many companies today face transverse problems struggle to mobilize their knowledge operationally. We present here the specific case of the Nuclear Engineering Division of EDF France and the need to upgrade its information heritage. We explain why a job of contextualization is essential these cases, to locate the operating mode of the information system in a largest structural problem, technical aspects having to be quickly overwhelmed in order to consider the organization as a whole. In this context, where micro and macro issues mingle, the core business of the company emerges as the basis for any reflection. Documentation produced and used, vehicles the technical knowledge of the company, which is expressed by specific business core's concepts. Their terminology is the key to knowledge enhancement and a better management of the documentary heritage through which they pass. Through the example of the DIN, we present our approach resolutely empirical and qualitative, to evolve the system to a knowledge base centered on the "business core meaning" of the company.
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Caroline Djambian. Valoriser le patrimoine documentaire des entreprises par le prisme des métiers. Enjeux de l'information et de la communication, GRESEC - Université Grenoble III, 2011, pp.1-11. ⟨hal-00811457⟩

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