Towards an aggregation performance measurement system model in a supply chain context
Résumé
This study deals with the supply chain (SC) performance formalization. We propose to build performance measurement systems (PMSs) by linking an overall performance expression to elementary ones. The overall performance is associated to a global objective whose break-down provides elementary objectives. Elementary performances are thus aggregated in a corollary way. The problem in the design of such PMS's, by the break-down/aggregation model, concerns both the coherent elementary performance expressions and the definition of the links between them. Some answers are proposed in the literature, such as the weighted mean aggregation operator, to handle hierarchical links, the Choquet integral operator, for taking interactions into account. As global frameworks, the AHP or MACBETH methodologies are suggested. By considering the SCOR model break-down, we propose to extend here the proposed approaches for expressing the overall performance of a SC. An aggregation methodology, based on the Choquet integral operator and MACBETH framework, is thus adopted.