Taking into account emotions in mixed human/agent systems for improving collaborative work

Margaux Lhommet (1) , Domitile Lourdeaux (1)

1 Heudiasyc - Heuristique et Diagnostic des Systèmes Complexes [Compiègne]

Interacting with other persons implies having appropriate reactions to their actions. In the professional field, inappropriate responses can be very prejudicial. Many studies point out the importance of emotions in the construct of behavioral responses. This article proposes a model of emotional, social and cognitive Personal Assistant agent that can help its user to avoid conflicts.

Domaines: Intelligence artificielle [cs.AI]; Système multi-agents [cs.MA]

Margaux Lhommet, Domitile Lourdeaux. Taking into account emotions in mixed human/agent systems for improving collaborative work. International Symposium on the Management of Industrial and Corporate Knowledge, Jun 2011, Lausanne, Switzerland. pp.854 - 857, ⟨10.1109/CSCWD.2011.5960218⟩. ⟨hal-00631069⟩