Expert user-centred design, a cooperative product development approach

Rahi Rasoulifar (1) , Guillaume Thomann (1) , François Villeneuve (1)

1 G-SCOP_CPP - Conception Produit Process

User integration into the design process has brought challenges to the design theories and practices. Numerous design methods exist concerning the user integration, like the user-centred design (UCD), but no special attention paid the user expertise. Nevertheless, in design of user dependent product such as surgical and aviation navigation, the user plays an active role in the design progression. An aim of our study was to understand if the new contribution of the user can affect the design process, and needs more consideration. The design process of a surgical instrument was investigated, in which the surgeon took the role of expert user. A case in minimally invasive spine surgery has been studied and the results showed a strong contribution of expert user. Finally, a new model for expert user-centred design has been proposed.

Mots clés: user integration; scenario; collaborative design; User-Centred Design (UCD)

Domaines: Mécanique [physics.med-ph]

Rahi Rasoulifar, Guillaume Thomann, François Villeneuve. Expert user-centred design, a cooperative product development approach. Asian International Journal of Science and Technology in Production and Manufacturing Engineering, 2010, 3 (2), pp.37 - 47. ⟨hal-00573996⟩