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De l'évaluation, considérée comme une relation de service

Abstract : The purpose of this study is to formulate an explanatory model of the attitudes of students and teachers confronted with teaching evaluation in higher education. In a service relationship intended to facilitate and regulate learning, this evaluation is seen as having a double dimension of « object of use » by assessing students and of « object of service » by teachers. Three kinds of representations are identified as common to students and teachers. They enlighten the actors' behaviour and the social dynamics which govern evaluation. Situating evaluation within the framework of a service relationship offers a new perspective to training designers: that of compromises, of conversational games and of factors of commitment or of disengagement of teachers in connection with a given institutional context.
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https://hal.archives-ouvertes.fr/hal-00486829
Contributor : Marc Nagels <>
Submitted on : Wednesday, May 26, 2010 - 6:39:42 PM
Last modification on : Tuesday, November 19, 2019 - 10:03:57 AM
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  • HAL Id : hal-00486829, version 1

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Marc Nagels, Cécile Vourc'H. De l'évaluation, considérée comme une relation de service. Questions Vives, Université de Provence Aix-Marseille 1, Département des sciences de l'éducation, 2010, 6 (12), p 45 - 59. ⟨hal-00486829⟩

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