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De l'évaluation, considérée comme une relation de service

Abstract : The purpose of this study is to formulate an explanatory model of the attitudes of students and teachers confronted with teaching evaluation in higher education. In a service relationship intended to facilitate and regulate learning, this evaluation is seen as having a double dimension of « object of use » by assessing students and of « object of service » by teachers. Three kinds of representations are identified as common to students and teachers. They enlighten the actors' behaviour and the social dynamics which govern evaluation. Situating evaluation within the framework of a service relationship offers a new perspective to training designers: that of compromises, of conversational games and of factors of commitment or of disengagement of teachers in connection with a given institutional context.
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Submitted on : Wednesday, May 26, 2010 - 6:39:42 PM
Last modification on : Thursday, October 21, 2021 - 3:16:23 PM
Long-term archiving on: : Thursday, September 16, 2010 - 3:23:05 PM


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  • HAL Id : hal-00486829, version 1


Marc Nagels, Cécile Vourc'H. De l'évaluation, considérée comme une relation de service. Questions Vives, Université de Provence Aix-Marseille 1, Département des sciences de l'éducation, 2010, 6 (12), p 45 - 59. ⟨hal-00486829⟩



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