Designing a Human-Computer Dialog System for Medical Information Search

Alain Loisel (1) , Nathalie Chaignaud (1) , Jean-Philippe Kotowicz (1)

1 MIND - LITIS - Equipe Multi-agent, Interaction, Décision

This article presents the Cogni-CISMeF project, which aims at improving medical information search in the CISMeF system by including a conversational agent to interact with the user in natural language. To study the cognitive processes involved during the information search, a bottom-up methodology was adopted. Experiments have been set up to obtain human dialogs dealing with medical information search. The analysis of these dialogs underlined the establishment of a common ground and accommodation effects to the user. A model of artificial agent is proposed. It leads the user in its information search by proposing to him examples, assistance and choices.

Mots clés: Cognitive Modelisation; Information Search; Human-Computer Dialog

Domaines: Interface homme-machine [cs.HC]

Alain Loisel, Nathalie Chaignaud, Jean-Philippe Kotowicz. Designing a Human-Computer Dialog System for Medical Information Search. International Workshop on Communication between Human and Artificial Agents (CHAA'07), Nov 2007, Los Alamitos, Silicon Valley, California, United States. pp.350-353, ⟨10.1109/WI-IATW.2007.42⟩. ⟨hal-00438352⟩