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Communication Dans Un Congrès Année : 2007

Study of conditions of use of E-services accessible to visually disabled persons.

Résumé

The aim of this paper is to determine the expectations that French-speaking disabled persons have for electronic administrative sites (utility). At the same time, it is a matter of identifying the difficulties of use that the manipulation of these E-services poses concretely for blind people (usability) and of evaluating the psychosocial impacts on the way of life of these people with specific needs. We show that the lack of numerical accessibility is likely to accentuate the social exclusion of which these people are victim by establishing a numerical glass ceiling.
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Dates et versions

hal-00196783 , version 1 (13-12-2007)

Identifiants

Citer

Marc-Eric Bobiller-Chaumon, Michel Dubois, Françoise Sandoz-Guermond. Study of conditions of use of E-services accessible to visually disabled persons.. DEGAS'07 : Workshop of Design & Evaluation of e-Government Applications and services, Sep 2007, Rio de Janeiro, Brazil. pp.15-18. ⟨hal-00196783⟩
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