Evolution management towards interoperable supply chains using performance measurement
Résumé
Today, the enterprises must cooperate to survive in a context increasingly competing. This co-operation is carried out using organization in network through supply chain. In order to do so, the enterprises must be interoperable. In order to reach interoperability, the system must eradicate the heterogeneity. So, this paper aims at presenting the problems of heterogeneity from two different points of view: semantic and organisational. In a first part, the paper exposes the problems of heterogeneity from the two points of view. This part insists on the weak alien problem resolution for the semantic. In a second part, is presented the synchronisation and standardisation of practices of business processes in order to solve a part of the problem of organisation heterogeneity. The third part presents the use of performance measurement system to manage the evolution of the enterprises towards interoperability, i.e. the implementation and exploitation of the principles exposed previously. Then, the last part presents an application of the ECOGRAI method and implementation using a software tool in the frame of interoperability between a manufacturing and maintenance companies