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| HAL : hal-00196783, version 1 |
| arXiv : 0712.2168 |
| Fiche détaillée |  Récupérer au format |
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| DEGAS'07 : Workshop of Design & Evaluation of e-Government Applications and services, Rio de Janeiro : Brésil (2007) |
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| Study of conditions of use of E-services accessible to visually disabled persons. |
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| Marc-Eric Bobiller-Chaumon 1Michel Dubois 2 |
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| ADELA (ADministration Electronique Accessible) Collaboration(s) |
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| (11/09/2007) |
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| The aim of this paper is to determine the expectations that French-speaking disabled persons have for electronic administrative sites (utility). At the same time, it is a matter of identifying the difficulties of use that the manipulation of these E-services poses concretely for blind people (usability) and of evaluating the psychosocial impacts on the way of life of these people with specific needs. We show that the lack of numerical accessibility is likely to accentuate the social exclusion of which these people are victim by establishing a numerical glass ceiling. |
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| 1 : | Groupe de Recherche en Psychologie Sociale (GRePS) |
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Université Lumière - Lyon II : EA4163 |
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| 2 : | Laboratoire Inter-universitaire de Psychologie - Personnalité, Cognition, Changement Social (LIP-PC2S) |
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Université de Savoie |
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| 3 : | Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production (LIESP) |
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Institut National des Sciences Appliquées (INSA) – Université Lumière - Lyon II : EA4125 – Université Claude Bernard - Lyon I – Institut National des Sciences Appliquées (INSA) - Lyon |
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| 4 : | Interaction Collaborative, Teleformation, Teleactivites (ICTT) |
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Ecole Centrale de Lyon – Institut National des Sciences Appliquées (INSA) - Lyon |
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| Domaine | : | Informatique/Interface homme-machine |
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| Accessibility – Visually disabled persons – E-Government |
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| Liste des fichiers attachés à ce document : | |||||
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| hal-00196783, version 1 | |
| http://hal.archives-ouvertes.fr/hal-00196783 | |
| oai:hal.archives-ouvertes.fr:hal-00196783 | |
| Contributeur : Françoise Sandoz-Guermond | |
| Soumis le : Jeudi 13 Décembre 2007, 15:08:08 | |
| Dernière modification le : Mardi 19 Octobre 2010, 15:26:04 | |
