Aligning knowledge sharing strategy with organizational and cultural contexts : an information system perspective

Thierno Tounkara (1, 2) , Pierre-Emmanuel Arduin (3)

1 IMT-BS - DSI - Département Systèmes d'Information
2 LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363)
3 Heudiasyc - Heuristique et Diagnostic des Systèmes Complexes [Compiègne]

This paper highlights the importance of organizational and cultural contexts in the efficiency of knowledge sharing strategies and particularly strategies based on the use of Information Systems to support knowledge sharing activities. Relying not only on our theoretical investigations, but also on industrial fieldworks, we propose a framework which helps Identify, given dominant characteristics of the organizational and cultural contexts, information system functionalities to develop or to promote in order to support knowledge sharing. A case study illustrates the use of our framework and the implications of this work are finally discussed at the end of this paper.

Mots clés: Organizational learning; Organizational culture; Knowledge management; Knowledge sharing; Strategic alignment; Information system

Domaines: Gestion et management

Thierno Tounkara, Pierre-Emmanuel Arduin. Aligning knowledge sharing strategy with organizational and cultural contexts : an information system perspective. ECKM 2014 : 15th European Conference on Knowledge Management, Sep 2014, Santarém, Portugal. pp.983-993. ⟨hal-01061014⟩