Failures in collaborative design with suppliers: Literature review and future research avenues

Hélène Personnier (1) , Marie-Anne Le Dain (1) , Richard Calvi (2)

1 G-SCOP_CC - Conception collaborative
2 IREGE - Institut de Recherche en Gestion et en Economie

The focus of the firms on their core competencies associated with the increasing complexity of products due to an integration of various technologies has led to an extension of their New Product Development (NPD) activity across organisational boundaries. In this respect, it is now acknowledged that Early Supplier Involvement (ESI) in product development confers a competitive advantage. Nevertheless appraising the benefits of such collaboration on the product development performance is not easy. Our method is based on the "glitch" concept that enables to appraise ESI benefits from the opposite direction i.e. by identifying what happens when the collaboration with suppliers is absent. Our previous work presented at IPSERA 2011 dealt with an in-depth case study analysis of an unsuccessful collaborative development with a supplier. In this previous paper, we identified ten "glitches" that prevented from reaping the benefits of supplier involvement. The aim of this paper is to carry out a literature review about failures in collaborative development of new product between a customer and a supplier. By comparing those literature review results with case study results, we aim at proposing a classification of the failures currently encountered in collaborative development with suppliers in order to tackle them.

Mots clés: New Product Development (NPD); Early Supplier Involvement (ESI); Failure; Glitch; Literature review

Domaines: Autre

Hélène Personnier, Marie-Anne Le Dain, Richard Calvi. Failures in collaborative design with suppliers: Literature review and future research avenues. IPSERA, Apr 2012, Naples, Italy. ⟨hal-00787740⟩