Modeling Human Interaction to Design a Human-Computer Dialog System

Alain Loisel (1) , Nathalie Chaignaud (1) , Jean-Philippe Kotowicz (1)

1 MIND - LITIS - Equipe Multi-agent, Interaction, Décision

This article presents the Cogni-CISMeF project, which aims at improving the health information search engine CISMeF, by including a conversational agent that interacts with the user in natural language. To study the cognitive processes involved during information search, a bottom-up methodology was adopted. An experiment has been set up to obtain human dialogs related to such searches. The analysis of these dialogs underlines the establishment of a common ground and accommodation effects to the user. A model of artificial agent is proposed, that guides the user by proposing examples, assistance and choices.

Mots clés: intelligent agent; corpus analysis; human factors; intelligent user interface; Human-computer dialog

Domaines: Interface homme-machine [cs.HC]

Alain Loisel, Nathalie Chaignaud, Jean-Philippe Kotowicz. Modeling Human Interaction to Design a Human-Computer Dialog System. International Conference on Entreprise Information System, ICEIS'08, Jun 2008, Barcelone, Spain. pp.227-232. ⟨hal-00437362⟩