Learning from profession memories

Oswaldo Castillo (1) , Nada Matta (1) , Jean-Louis Ermine (2) , Sophie Brutel-Mainaud (3)

1 Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs
2 IMT-BS - DSI - Département Systèmes d'Information
3 IFTH - Institut Français du Textile et de l'Habillement

Knowledge Management is a global process in the company. It includes all the processes that allow capitalization, sharing and evolution of the Knowledge Capital of the firm, now recognized as a critical resource of the organization. Several approaches have been defined to capitalize knowledge but few of them study the appropriation of that knowledge. In this paper we develop techniques based on knowledge and educational engineering, to enhance knowledge reuse in an organization. This knowledge is structured as profession memories.

Mots clés: Learning; Knowledge management; Knowledge transfer

Domaines: Gestion et management

Oswaldo Castillo, Nada Matta, Jean-Louis Ermine, Sophie Brutel-Mainaud. Learning from profession memories. ECAI'04 : 16th European Conference on Artificial Intelligence, Aug 2004, Valencia, Spain. pp.1-7. ⟨hal-00432818⟩